Use casesOperations & logistics
Draft delay and backorder notices to customers from carrier updates
Drafts honest customer notices for delayed or backordered orders: what happened, the new date from your data, and the options you choose to offer.
- How it works
- When a shipment slips — carrier exception, supplier backorder — the small model fills your template with the specific facts for each affected order: what happened in plain honest language, the new expected date from your data, and the options you have decided to offer (wait, swap, refund). Drafts are generated per order, in the customer's language where the model is strong in it, and land in your helpdesk ready for review and sending.
- Data you need
- A list of affected orders with customer name, item and new expected date — from your order system or however you currently learn of exceptions. You must also supply your policy on what to offer: the model is told the options, never invents them. If exceptions only exist as unstructured carrier emails, extracting the facts is a separate step to plan for — many small shops have no structured exception feed.
- What to expect
- Good at producing consistent, calm notices at volume in major EU languages; have a speaker spot-check less common ones before relying on them. The model will happily write a reassuring date nobody can keep, so the date must come from your data, not its imagination. Keep the remedy wording fixed in the template — under EU consumer rules what you offer is a business decision — and let the model vary only the factual middle.
- Where people stay involved
- A person reviews and approves each batch before sending. Any message promising compensation or a firm delivery date needs explicit sign-off, because that promise binds you.
Which model, and what it costs to run
Qwen3-32B
This job runs in bulk rather than to a waiting person, so size is not the constraint — we take the strongest independent score on structured output and tool calls that we may serve freely and that fits on a single card.
- Licence
- Apache-2.0
- Weights at 4-bit
- 18 GB
- Context
- 32K tokens
- Publisher
- Alibaba (Qwen Team)
What the hardware costs
One 48 GB card holds it
- Rent in the EU
- $1.60/hrScaleway, Paris (PAR2)
- Buy the card
- $7,569new, one-off
- Or rent it by the token
- $0.12 / $0.12per M in / out · Nebius AI Studio · EU
Hardware only, third-party prices from 2026-07. The figure excludes the KV cache, which grows with context length and how many people use it at once — sized properly in a conversation, not guessed here. Renting by the token is cheaper up front; why our customers still self-host is below.
Structured output and tool calls
Measured in a sandbox, on somebody else's functions. It tells you which models are capable of the shape of the job, not which one will survive contact with your API.
Independent measurement · UC Berkeley (Gorilla project) · board updated 2026-04-12
The API is cheaper per token. Here is why our customers don't use it.
We will not pretend otherwise: renting a model by the token from a serverless API costs less per million tokens than a card we run for you. We show that price on every use-case page. What it does not include is the part a shop with a customer database actually pays for.
- 01
Your data never leaves hardware you can point at
A serverless "we don't retain your data" is a clause in a contract. Running the model on a card in Amsterdam is a fact of architecture: your catalogue, tickets and customer records are never sent to a third party at all. For a GDPR audit, that is the difference between a promise and a floor plan.
- 02
The price cannot move without your say-so
A serverless rate card is somebody else's lever. The provider can raise the price, retire the model, or change the terms, and your cost moves with it. The same model on the same card costs the same next year — you own the number.
- 03
The model cannot be taken away
Hosted APIs deprecate models on their own schedule; the one you built on can be gone in a quarter. An open-weight model on your own hardware runs for as long as you keep the lights on. No vendor can end-of-life it out from under you.
And the price gap closes with volume: past a card you keep busy — very roughly four billion tokens a month — owning is cheaper outright, even before the three reasons above.
Getting a case like this one from a conversation to production takes about two months, and you can stop at the end of any phase.
Also in operations & logistics
All 13 →Sort supplier and carrier emails into the right queue
Tags every email to your purchasing or logistics inbox — delay, invoice, complaint — and routes it to the right queue, on your own infrastructure.
Pull order lines out of supplier PDFs and emails into a spreadsheet
Extracts SKU, quantity, price and delivery date from supplier PDFs and emails into rows you can import into your ERP or a spreadsheet.
Check supplier order confirmations against what you actually ordered
Compares each supplier confirmation against your purchase order and flags changed prices, quantities, substituted items and pushed delivery dates.
A morning digest of every delivery problem, in one email
One plain-language email each morning: the day's delayed, failed and held shipments, and the customers and orders behind each tracking number.
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