Use cases · 142 of them
What a business can hand to a model.
Every case below runs on our own servers in Amsterdam. Each page says what the system does, what data it needs from you, and where a person stays in the loop — including the cases where the honest answer is that the model will only be adequate.
Customer service
15 cases
Customer service is usually the first place a small or mid-size shop puts a language model to work: the messages are short, the questions repeat, and a person still clicks send. Each page below says what the system actually does, what data you must already have, and where the model stays mediocre.
- Answers while someone waits
Sort the support inbox before anyone reads it
Classifies every incoming message into your own categories, pulls out order details, and routes it to the right queue before anyone opens it.
- Answers while someone waits
Draft answers to where-is-my-order emails
Looks up the real order and tracking status and drafts a reply with the carrier's information, ready for an agent to approve and send.
- Answers while someone waits
Suggest replies from your own help pages and policies
Finds the relevant passages in your FAQ and policy pages and drafts a reply based only on them, with a link to the source for the agent to check.
- Answers while someone waits
Handle return and refund requests against your own policy
Checks a return request against your written returns policy and drafts the instructions or a polite refusal, for a human to approve.
- Answers while someone waits
Support customers in languages your team doesn't speak
Translates incoming tickets into your working language and your replies back, keeping product names intact — written support across EU languages.
- Answers while someone waits
Summarise long ticket threads before handover or escalation
Writes a short structured briefing of a long ticket thread — what was promised, tried and still open — before handover or escalation.
- Answers while someone waits
Flag angry or urgent messages so they jump the queue
Scores each incoming message for urgency and frustration so legal threats, chargeback mentions and boiling complaints move to the top of the queue.
- Answers while someone waits
Answer routine questions on your website chat, honestly labelled as a bot
A narrow chat widget answers shipping, sizing and returns questions from your indexed help content, hands over everything else, and says it is a bot.
- Runs in bulk, overnight
Turn a month of tickets into a report on what keeps going wrong
A batch job tags every resolved ticket with a root cause and product, then reports which problems grew and which products drive support contacts.
- Runs in bulk, overnight
Keep the FAQ and help pages in step with what customers actually ask
Compares recent tickets with your help pages, finds questions with no good answer online, and drafts FAQ updates from your agents' best real replies.
- Runs in bulk, overnight
Draft replies to public reviews on Trustpilot, Google and marketplaces
Collects new reviews daily and drafts an individual response to each in your tone, ready for you to edit and post.
- Answers while someone waits
Tidy up agent replies for tone, clarity and language mistakes
Rewrites an agent's draft to house style — clear, correctly formal, typo-free — while keeping the facts exactly as the agent wrote them.
- Answers while someone waits
Spot GDPR requests, legal threats and chargebacks the moment they arrive
Watches your inboxes for GDPR requests, payment disputes and legal letters, and routes them straight to a named person with a plain summary.
- Runs in bulk, overnight
Mine your best past answers into reusable canned responses
Clusters a year of resolved tickets, finds the answers your team writes most often, and drafts a canned response for each recurring situation.
- Runs in bulk, overnight
Find the root cause across a month of complaints
Reads a month of complaints and tickets together overnight and reasons about the root causes behind the numbers, not ticket-by-ticket tagging.
Search & discovery
12 cases
These use cases are about making things findable: products for your shoppers, answers for your customers, documents for your own team. They all run on the same retrieval stack — multilingual embeddings, a reranker, and a language model where a composed answer is needed — hosted in the EU on our hardware.
- Answers while someone waits
Let shoppers search in their own words, not your catalogue's words
Meaning-based search next to your keyword search, so loosely phrased queries find the right products even when no words match your titles.
- Answers while someone waits
Stop losing sales on 'no results found' pages
When keyword search returns nothing, the query falls through to embedding search and shows the closest products instead of a dead end.
- Answers while someone waits
Handle misspellings, synonyms and mixed-language queries without maintaining dictionaries
Multilingual embeddings put 'trui', 'pullover' and 'jumper' near each other, cutting the need for hand-maintained synonym lists in an EU shop.
- Answers while someone waits
Let customers describe the look and find matching products
Shoppers describe a style in plain words — 'minimalist Scandinavian living room, oak and off-white' — and get products whose text matches it.
- Answers while someone waits
Answer 'will this fit / work with my…' questions straight from your spec sheets
A product-page question box that answers fit and compatibility questions from your own spec sheets and manuals, with the source passage shown.
- Answers while someone waits
Give your team one search box for everything the company knows
One internal search over SOPs, wiki pages and past tickets, running entirely on EU-hosted hardware so documents never leave your infrastructure.
- Answers while someone waits
Turn your help centre into a question-answering assistant with cited sources
Customers ask in their own words; the assistant answers from your help-centre articles and links the article each answer came from.
- Runs in bulk, overnight
Match a supplier's price list to your own catalogue, with the machine doing the first pass
Matches a supplier's price list to your product master row by row; confident matches auto-link, everything else queues for a person to decide.
- Runs in bulk, overnight
Fill in missing product tags and filter values from descriptions you already wrote
Batch-extracts material, colour, fit and other filter values from the product descriptions you already wrote, into fields your shop can filter on.
- Runs in bulk, overnight
Find out what shoppers search for that you don't stock
Clusters your search logs by meaning and flags what shoppers keep looking for that you don't sell — a demand-gap report from a log nobody reads.
- Runs in bulk, overnight
Show genuinely related products on every product page, even for brand-new items
Precomputed related-products sections from description similarity, so brand-new items with zero sales history get sensible suggestions from day one.
- Answers while someone waits
Reorder your existing search results so the best match comes first
Keep your existing search engine and add a reranking step that re-sorts the top results by relevance before display — the lightest possible upgrade.
Catalogue content
14 cases
These use cases turn data you already hold — supplier feeds, spec sheets, existing listings — into cleaner, fuller catalogue content. All of them run as overnight batches on EU-resident hardware, and all of them assume a person reviews the output before anything goes live.
- Runs in bulk, overnight
Turn supplier spec sheets into first-draft product descriptions
Drafts product descriptions overnight from the supplier data you already hold, in your shop's voice — a review job instead of a from-scratch writing job.
- Runs in bulk, overnight
Pull sizes, materials, colours and other attributes out of messy supplier text
Reads free-text supplier info and fills a fixed field list — material, dimensions, colour, EAN — returning structured rows for your PIM or shop admin.
- Runs in bulk, overnight
Sort new products into the right category in your shop
Embeddings shortlist the most plausible categories for each new product; a small model picks one and explains why — workable even on large category trees.
- Runs in bulk, overnight
Write page titles and meta descriptions for every product and category page
Drafts an SEO title and meta description for every page from real product attributes, within your character limits — economical even at long-tail scale.
- Runs in bulk, overnight
Draft alt text for product images from the product data you already have
Composes alt text from product titles, attributes and image metadata — a bulk improvement over empty alt attributes, not true image description.
- Runs in bulk, overnight
Tidy variant names so 'Blau', 'blue' and 'BLU' become one option
Maps every raw supplier option value onto a canonical list you control, and flags values that fit nothing — so filters and variant pickers work again.
- Runs in bulk, overnight
Normalise spec sheets from different suppliers into one format
Maps each supplier's field names and units onto your single target schema, producing one consistent spec table per product across all your sources.
- Runs in bulk, overnight
Rewrite one master listing for Amazon, bol.com and eBay
Reshapes one master product record per marketplace — Amazon bullets, Dutch bol.com titles, eBay item specifics — following rule sheets you maintain.
- Runs in bulk, overnight
Translate your catalogue into Dutch, German or French
Translates titles, descriptions and attributes for the EU markets you sell to, on hardware in the Netherlands — your content never leaves the EU.
- Runs in bulk, overnight
Find duplicate products hiding in your catalogue
Embeddings surface near-identical product pairs across the whole catalogue; the model judges each pair and hands you a ranked merge queue to confirm.
- Runs in bulk, overnight
Flag listings with missing, contradictory or placeholder content
Reads every listing against your checklist and flags contradictions, placeholders and empty required fields as a prioritised worklist — no auto-edits.
- Runs in bulk, overnight
Rewrite manufacturer boilerplate so your pages aren't identical to every other shop's
Rewrites stock manufacturer descriptions in your shop's voice — keeping every fact, changing the wording — so your pages stop matching your competitors'.
- Runs in bulk, overnight
Check every listing carries the safety and manufacturer details EU rules now require
Audits every listing's text against a GPSR checklist your compliance owner writes, flagging missing manufacturer details, addresses and warnings per SKU.
- Runs in bulk, overnight
Turn spec sheets and past customer questions into a Q&A block per product
Drafts a short per-product FAQ strictly from your spec data, prioritising the questions real customers actually asked in past emails and chats.
Selling across languages
16 cases
Selling across EU borders means every customer touchpoint — catalogue, chat, email, reviews, policies — exists in several languages, usually with nobody on the team fluent in all of them. These tools run that multilingual workload on models hosted in the EU, always with a person deciding what actually gets published or sent.
- Runs in bulk, overnight
Translate your product catalogue with your own word list locked
Draft catalogue translations into EU languages with your brand, material and category terms applied from your own glossary, ready for review.
- Answers while someone waits
Let your support team chat with customers in any EU language
Live translation between agent and customer in chat — the customer writes in their language, your agent reads and replies in their own.
- Answers while someone waits
Draft replies to customer emails in the customer's language
Reads a customer email in any language, pulls the relevant passages from your policies, and drafts a reply in their language for an agent to send.
- Runs in bulk, overnight
Read all your reviews, in every language, as one weekly digest
Translates and tags every review from every market, then writes a short weekly digest in your language with translated quotes attached.
- Runs in bulk, overnight
Check translated pages before they go live
A pre-publish check over translated pages: leftover source sentences, mixed formality, wrong units and currency, broken placeholders, glossary breaches.
- Runs in bulk, overnight
Adapt your listings for each country's marketplace
Rewrites a master listing to each channel's conventions — Amazon.de title habits, bol.com bullet style, EU sizing, decimal commas — from your rule sheet.
- Answers while someone waits
Site search that works whatever language the customer types
Semantic search over your catalogue that matches a Dutch query to an English product description — fast, and it cannot invent products.
- Runs in bulk, overnight
Translate marketing emails and campaign copy in your brand voice
Drafts per-market versions of newsletters and campaign copy, with your voice guide and past approved translations steering the tone.
- Runs in bulk, overnight
Keep translations from going stale when products change
When a product text changes, drafts the matching update to each translation — changing only what the source change requires, not the whole page.
- Runs in bulk, overnight
Answer public reviews in the reviewer's language
Drafts a reply to each public review in the reviewer's own language, shaped by your example replies, for a person to approve and post.
- Runs in bulk, overnight
Build your translation glossary from what you've already translated
Mines your existing translated content for the terms you already use, clusters the variants, and shows where you have been inconsistent.
- Answers while someone waits
Understand supplier emails in languages nobody on the team speaks
Translates supplier and logistics correspondence in and out of your working language, in seconds, on a server in the EU.
- Runs in bulk, overnight
First drafts of policy pages in every market's language
Drafts your returns, shipping and terms pages in each market's language — strictly as a working draft for qualified legal review.
- Runs in bulk, overnight
Localise your page titles and meta descriptions for each market
Rewrites page titles, meta descriptions and category intros per market, working in keywords from lists you supply — output is a review sheet.
- Answers while someone waits
Sort every incoming message by language and topic, automatically
Detects each message's language and topic and routes it to the right queue — French returns to the French speaker, urgent complaints to the front.
- Runs in bulk, overnight
Find where your policy translations have drifted apart
Reads every market's policy and terms pages together and flags where the translations have drifted apart in meaning, not just in wording.
Marketing
13 cases
Words your shop already has to produce — product pages, emails, ads, review replies — drafted on our hardware in Amsterdam instead of by hand. Every page below says what data you need to have, where the model is honestly mediocre, and where a person must stay in the loop.
- Runs in bulk, overnight
Write product descriptions for the whole catalogue
Drafts a unique description per SKU from your product attributes and approved example texts, overnight, in your house style.
- Answers while someone waits
Draft replies to customer reviews
Drafts a reply to each new review in your tone, grounded in your past replies and policies. Nothing is posted without a person approving it.
- Runs in bulk, overnight
Turn a bullet list into this week's newsletter
You supply the offers, dates and prices as rough bullets; the model drafts the full newsletter in your established voice, with subject line options.
- Runs in bulk, overnight
Write the launch email, landing copy and product blurb from a spec sheet
Drafts a consistent launch pack — email, landing sections, product blurb, short channel versions — from your spec sheet and positioning note.
- Runs in bulk, overnight
Generate ad copy variants that fit the character limits
Produces batches of headline and description variants for Google and Meta ads, within character limits and steered away from your banned-words list.
- Runs in bulk, overnight
Turn blog posts and product pages into a week of social drafts
Repurposes blog posts and product pages into per-channel social drafts — LinkedIn, Instagram, X — as a weekly queue for a human to review and schedule.
- Runs in bulk, overnight
Rewrite all our copy in one consistent brand voice
Rewrites copy accumulated from different writers over the years into one consistent voice, batch by batch, anchored to your voice guide and best examples.
- Answers while someone waits
Expand a one-line campaign idea into a working brief
Expands a one-line campaign idea into a structured brief: angle, key messages, deliverables per channel, timeline skeleton and open questions.
- Runs in bulk, overnight
Adapt product and campaign copy for other EU markets
Translates and adapts your product copy, emails and ads into other EU languages, with a glossary protecting brand terms, on EU-resident hardware.
- Answers while someone waits
Get ten subject-line and CTA options instead of two
Generates a genuine spread of subject lines, preview texts and CTA phrasings across different angles, so your A/B test starts from real variety.
- Runs in bulk, overnight
Fill in missing meta titles and descriptions across the shop
Drafts missing, duplicate or truncated meta titles and descriptions from each page's own content, within length limits, across the whole shop.
- Answers while someone waits
Check draft marketing copy against your own rules before it goes out
Reads draft copy against your written rulebook — banned claims, pricing wording, required disclaimers — and flags likely violations with the rule cited.
- Runs in bulk, overnight
Find quotable lines in your reviews for marketing use
Searches your exported customer reviews for verbatim passages that support a theme — 'fast delivery', 'true to size' — as candidate testimonials.
Sales & B2B
15 cases
Sales work in a small B2B firm is mostly reading, matching and writing: enquiries, RFQs, quotes, tenders, follow-ups. These pages describe where a private LLM stack genuinely helps with that paperwork — and where a person must stay in charge.
- Answers while someone waits
Draft a quote from a customer's enquiry email and your price list
Turns an inbound enquiry and your price list into a filled-in quote draft for a salesperson to check and send — a document to correct, not a blank page.
- Answers while someone waits
Pull the line items out of RFQ emails and PDFs into a spreadsheet
Extracts part numbers, quantities, units and dates from RFQ emails and PDFs into one consistent table, instead of someone retyping them.
- Answers while someone waits
Sort incoming sales emails: real enquiry, existing customer, supplier, junk
Tags every email hitting the sales inbox — new enquiry, existing customer, supplier, junk — within seconds, so real enquiries reach the right person.
- Answers while someone waits
Grade new leads against your own definition of a good customer
Scores each new enquiry against your written definition of a good customer, with a short 'why' note the salesperson can read and disagree with.
- Answers while someone waits
Summarise the whole customer history before you pick up the phone
Condenses a customer's CRM notes, emails and order history into a one-screen brief before a call or visit, so nobody walks in cold.
- Answers while someone waits
Turn meeting notes into a follow-up email and a CRM entry
Turns rough notes from a sales call or site visit into a draft follow-up email and a structured CRM entry, both in your house style.
- Answers while someone waits
Ask questions across a tender pack instead of reading 200 pages
Load a tender's document pack and ask plain questions — deadlines, certifications, penalty clauses — with answers that cite the page they came from.
- Runs in bulk, overnight
First-draft tender questionnaires from answers you've written before
Drafts answers to tender and supplier questionnaires from a library of your previously approved answers, for the bid owner to review and correct.
- Answers while someone waits
Have we quoted something like this before, and at what price?
Describe a new request in plain words and get back your most similar past quotes and what was priced — a reference point, never a recommendation.
- Answers while someone waits
Check the customer's purchase order against the quote you sent
Compares an incoming purchase order line by line against your quote and lists the discrepancies before the order is booked, not at invoicing.
- Runs in bulk, overnight
Draft polite chase-ups for quotes that went quiet
Finds sent quotes past your follow-up threshold with no reply and drafts short, non-pushy chase-ups into a review queue — nothing sends automatically.
- Runs in bulk, overnight
A one-page brief on the prospect before the first call
Turns a prospect's website text, their enquiry and any public documents into a one-page brief, batch-prepared the evening before a call day.
- Answers while someone waits
Translate quotes and sales correspondence between EU languages
Translates quotes, follow-ups and customer emails between EU languages on EU hardware you control, applying your own glossary of product terms.
- Runs in bulk, overnight
Tidy the CRM: turn messy notes and fields into consistent records
A batch job that standardises messy CRM fields and free-text notes into your agreed schema, output as proposed changes for review — not direct writes.
- Runs in bulk, overnight
Read a whole tender pack overnight and get a bid / no-bid memo
Reads a whole tender pack overnight and drafts a bid or no-bid memo: what is asked, what would disqualify you, and what is dangerously absent.
Operations & logistics
13 cases
The paperwork side of moving goods: supplier emails, order confirmations, carrier notifications, price lists and warehouse notes. These cases read the documents you already have and turn them into queues, tables and briefs a person can act on — nothing here acts on its own.
- Answers while someone waits
Sort supplier and carrier emails into the right queue
Tags every email to your purchasing or logistics inbox — delay, invoice, complaint — and routes it to the right queue, on your own infrastructure.
- Runs in bulk, overnight
Pull order lines out of supplier PDFs and emails into a spreadsheet
Extracts SKU, quantity, price and delivery date from supplier PDFs and emails into rows you can import into your ERP or a spreadsheet.
- Runs in bulk, overnight
Check supplier order confirmations against what you actually ordered
Compares each supplier confirmation against your purchase order and flags changed prices, quantities, substituted items and pushed delivery dates.
- Runs in bulk, overnight
A morning digest of every delivery problem, in one email
One plain-language email each morning: the day's delayed, failed and held shipments, and the customers and orders behind each tracking number.
- Runs in bulk, overnight
Draft carrier loss and damage claims with the paperwork attached
Assembles a first draft of a carrier loss or damage claim from your invoice, consignment note and delivery notes, and lists what is still missing.
- Runs in bulk, overnight
Turn messy warehouse and stock notes into consistent records
Rewrites the free-text notes pickers and stock-takers actually write into consistent records: what happened, which SKU, which location, what next.
- Answers while someone waits
Let warehouse staff ask 'how do we do X here?' and get the SOP answer
Staff ask 'how do we pack lithium batteries?' and get the answer from your own SOPs, with a citation to the exact section — in their own language.
- Answers while someone waits
Draft replies to routine supplier emails, in the supplier's language
Turns a one-line instruction ('chase PO 4521, firm but polite') into a ready-to-review reply in the supplier's language, drawn from the thread.
- Runs in bulk, overnight
Spot what changed in a new supplier price list
Diffs a supplier's new price list against the old one: what went up and by how much, what was discontinued, what is new, where MOQs changed.
- Runs in bulk, overnight
Turn free-text return reasons into a report you can act on
Codes free-text return reasons in any language into your fixed reason set, so per-SKU and per-carrier patterns show up in a weekly report.
- Runs in bulk, overnight
Draft delay and backorder notices to customers from carrier updates
Drafts honest customer notices for delayed or backordered orders: what happened, the new date from your data, and the options you choose to offer.
- Answers while someone waits
Find your SKU when the supplier uses their own product names and codes
Matches supplier, carrier and marketplace product descriptions to your own SKUs and suggests the top candidates for one-click confirmation.
- Answers while someone waits
Summarise a long supplier email thread before the call
Reads months of back-and-forth about a problem order and produces a one-page brief: chronology, open points, contradictions, missing attachments.
Finance & admin
15 cases
The paperwork side of running a business: supplier invoices, receipts, bank reconciliation, contracts and the shared finance mailbox. Every case here drafts, sorts or finds — a person still approves anything that touches the ledger, a customer or a signature.
- Runs in bulk, overnight
Pull the details off supplier invoices into your bookkeeping
Pulls supplier name, invoice number, dates, line items and VAT out of PDF invoices into records your accounting software can import.
- Runs in bulk, overnight
Turn expense receipts into draft expense entries
Turns OCR'd receipt text into draft expense entries — merchant, date, amount, VAT and likely category — for the submitter and finance to confirm.
- Runs in bulk, overnight
Sort expenses into your bookkeeping categories
Reads cryptic bank and card descriptions and proposes a category from your own chart of accounts, backed by your past bookings as evidence.
- Runs in bulk, overnight
Match incoming bank payments to open invoices
Proposes matches between bank statement lines and open invoices when references are mistyped, names differ or one transfer covers two invoices.
- Runs in bulk, overnight
Draft payment reminder letters that sound like you
Drafts overdue-invoice reminders in your tone and your customer's language, escalating from friendly nudge to final notice.
- Answers while someone waits
Sort the finance inbox before anyone opens it
Labels everything landing in your finance mailbox — invoices, credit notes, statements, billing questions — and routes each to the right place.
- Answers while someone waits
Find the clause in your contracts — and read it in context
Ask a plain question about your signed contracts and get the actual clause back, quoted, with a pointer to the document and section.
- Runs in bulk, overnight
Get renewal dates and payment terms out of all your contracts into one table
A batch job that reads each contract end-to-end and fills one table of renewal dates, notice periods and payment terms, every cell linked to its source.
- Runs in bulk, overnight
A plain-language read of a contract before you sign it
A structured plain-words summary of a draft contract — commitments, liability, termination — so your lawyer's hour is better spent.
- Answers while someone waits
Answer 'how do we usually book this?' from your own accounting notes
Retrieval-backed answers from your own accounting notes and accountant emails, with a citation to where the past decision was written down.
- Answers while someone waits
Check expense claims against your written expense policy
Checks each expense claim against your written policy and drafts a note on which rules apply and what's missing, before finance decides.
- Answers while someone waits
Draft replies to customer billing questions
Drafts replies to billing emails using your policy and the customer's actual order and payment records, quoted verbatim. A person reviews and sends.
- Runs in bulk, overnight
A second pair of eyes on the ledger before month-end close
Feeds the month's journal entries to a large model that lists oddities worth a look — duplicates, unusual VAT rates, pattern breaks — before you close.
- Answers while someone waits
Search all your finance paperwork by meaning, not filename
Finds the right invoice, contract or letter by meaning rather than filename or keyword, across languages. Retrieval only — you read the original.
- Runs in bulk, overnight
Read your whole contract estate together, not one contract at a time
Reads your whole contract estate together overnight and answers questions that cross documents, not one contract at a time.
HR & internal
14 cases
Most of the text inside a small company — handbooks, handovers, job ads, onboarding notes — is written and answered by the same few overloaded people. These use cases take the routine drafting and looking-up off them, while every decision that touches an actual person stays with a person.
- Answers while someone waits
Let staff ask the handbook a question instead of asking HR
A private chat box that answers staff policy questions from your own handbook, with a link to the exact section. Runs entirely in Amsterdam.
- Answers while someone waits
Give every new starter an onboarding buddy that never gets tired of questions
New hires get answers about printers, approvals and processes from your own onboarding docs, with sources, instead of interrupting busy colleagues.
- Answers while someone waits
Search the shared drive by meaning, not by remembering the filename
Semantic search over your internal documents: staff describe what they need and find the right file, whatever it happens to be called.
- Answers while someone waits
Draft the job ad from a five-line brief
Turn a five-line role brief and a couple of past ads into a structured job-ad draft in your company's tone, ready for the hiring manager to edit.
- Answers while someone waits
Build a structured interview guide from the job description
Feed in the job ad and get a draft interview plan: competency questions per requirement, follow-up probes and a shared scoring rubric.
- Runs in bulk, overnight
Tidy incoming CVs into one comparable page each
Reformats every CV into the same one-page skeleton so a human can compare applications side by side. No scoring, ranking or filtering.
- Answers while someone waits
Draft the internal announcement so it actually gets read
Turn the bare facts — new hours, a warehouse move, a rule change — into a short, clear announcement in your tone, plus a one-liner for the group chat.
- Runs in bulk, overnight
Put safety notices and staff info into every language your team speaks
Translate internal notices, safety instructions and onboarding basics into every language your warehouse or shop-floor team actually speaks.
- Runs in bulk, overnight
Boil training material down to a cheat sheet and a quick quiz
Condense a long manual or SOP pack into a one-page reference card, a step-by-step checklist and a handful of self-check questions with answers.
- Runs in bulk, overnight
Turn your veteran's walkthrough into a written procedure
Your most experienced person explains a process once; the model structures it into a numbered SOP draft with steps, exceptions and who to ask.
- Answers while someone waits
Turn end-of-shift notes into a proper handover
Rough notes jotted during the shift become a structured handover — open issues, actions for the next shift, FYIs — ready before the shift ends.
- Answers while someone waits
Draft replies to routine staff questions that arrive by email
For routine HR questions arriving by email, the system retrieves the relevant policy and drafts a reply citing it. A person edits and sends.
- Runs in bulk, overnight
Find where your policies contradict each other
A periodic sweep that reads all your policy documents together and flags where they contradict each other or have gone stale.
- Runs in bulk, overnight
Digest the free-text answers from your staff survey or exit interviews
Themes the free-text answers from staff surveys or exit interviews into a digest with anonymised quotes — processed entirely on your own hardware.
Voice of customer
15 cases
These jobs read the feedback your customers already write — reviews, support tickets, surveys, cancellation notes — and turn it into something you can count, read and act on. None of them replace a person reading the important bits; they decide which bits are worth a person's time.
- Runs in bulk, overnight
Turn a quarter's worth of product reviews into a short themes report
Turns exported product reviews into a short plain-language themes report, with every claim linked back to actual review text.
- Runs in bulk, overnight
Tag every review and ticket with your own fixed label list, so you can finally count things
Applies your own fixed label list to every review, ticket or survey answer, turning free text into a column you can pivot and chart.
- Runs in bulk, overnight
Summarise what your NPS promoters and detractors actually wrote
Summarises the free-text answers behind your NPS score, band by band — what promoters praise and detractors cite, backed by direct quotes.
- Runs in bulk, overnight
A Monday-morning digest of what customers complained about last week
A one-page weekly digest of support tickets — top issues, movement against last week, anything unusual — in the inbox before Monday stand-up.
- Runs in bulk, overnight
Spot a new kind of complaint before it becomes a fire
Clusters incoming reviews and tickets by meaning and alerts you when a genuinely new complaint theme starts to accumulate.
- Runs in bulk, overnight
Code the open answers from your post-purchase survey overnight
Codes the open answers from your post-purchase surveys into countable categories overnight, with a short readable digest per question.
- Runs in bulk, overnight
Make sense of free-text return and cancellation reasons
Codes the free-text comments behind returns and cancellations into operational categories, per product and per period.
- Answers while someone waits
Ask questions of your own review pile, in plain language
Type a plain-language question about your own reviews and get an answer with the actual quoted reviews it drew from.
- Runs in bulk, overnight
A weekly note on what changed on your competitors' websites
Snapshots a fixed list of competitor pages, diffs them, and writes a short weekly note on what meaningfully changed.
- Runs in bulk, overnight
One digest across Trustpilot, Google, Amazon and your own shop reviews
Normalises reviews from Trustpilot, Google, marketplaces and your own shop into one pile and writes a single periodic digest across them.
- Answers while someone waits
Flag reviews and messages that mention safety, legal or reputational risk
Routes any review or message that mentions safety, legal threats, chargebacks or press attention to a named person as it arrives.
- Runs in bulk, overnight
Read customer feedback in any EU language without translating it first
Tags, clusters and summarises customer feedback across EU languages at once, with output in English and original-language quotes preserved.
- Runs in bulk, overnight
Summarise why customers cancelled, churned or said no
Reads cancellation comments, lost-deal emails and offboarding notes together and writes a periodic brief on the stated reasons.
- Runs in bulk, overnight
Draft a 'what buyers say' summary for each product page
Drafts a short, balanced 'what buyers say' block for each product page from its reviews — into a review queue, never straight onto the site.
- Runs in bulk, overnight
Sort the easy feedback with a small model and escalate only the hard cases overnight
The small model labels the feedback it's sure about; only sarcasm, backhanded praise and minor-language items go to the large model overnight.
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Where we test it
Two A100 servers in a NorthC datacentre in Amsterdam. Whatever a project actually needs is sized to it.