Sort incoming sales emails: real enquiry, existing customer, supplier, junk
Tags every email hitting the sales inbox — new enquiry, existing customer, supplier, junk — within seconds, so real enquiries reach the right person.
- How it works
- The fast small model reads each email as it arrives and tags it: new sales enquiry, question from an existing customer, supplier or partner mail, recruitment spam, newsletter. Genuine enquiries are routed to the right person or pipeline stage. It runs live on the small-model server, so tagging happens within seconds of arrival.
- Data you need
- A few dozen example emails per category, labelled by whoever does the sorting today, plus a written description of what counts as a real enquiry for your business. A customer list or domain list helps distinguish new customers from existing ones.
- What to expect
- This is triage, not qualification — it says 'this looks like an enquiry', not 'this is worth your time'. A small model will misread sarcasm, mixed-topic emails and very short messages ('price?'), and while common EU languages work reasonably, rare languages classify poorly. The real cost of an error is a misrouted hot lead, which is why borderline cases go to a check-me folder rather than being forced into a category.
- Where people stay involved
- People still answer everything; the model only routes. Borderline cases land in a 'check me' folder, and the routing should be reviewed weekly at first.
Which model, and what it costs to run
Qwen3-8B
This job answers while someone waits, so latency comes first: we hold it to a single small card and, within that, take the best independent score on sticking to the document.
- Licence
- Apache-2.0
- Weights at 4-bit
- 5 GB
- Context
- 32K tokens
- Publisher
- Alibaba (Qwen Team)
What the hardware costs
One 48 GB card holds it
- Rent in the EU
- $1.60/hrScaleway, Paris (PAR2)
- Buy the card
- $7,569new, one-off
- Or rent it by the token
- $0.04 / $0.04per M in / out · DeepInfra
Hardware only, third-party prices from 2026-07. The figure excludes the KV cache, which grows with context length and how many people use it at once — sized properly in a conversation, not guessed here. Renting by the token is cheaper up front; why our customers still self-host is below.
Reading a long document whole
No benchmark measures this
No current benchmark ranks today's open models here. HELMET showed that the popular test — finding a planted sentence — predicts nothing, and its own table has not been rerun on 2026 models.
So we do not show a chart here. We measure it on your own content, in the first week, and you see the result before anything ships.
Sticking to the document
Measured on public documents, by a model acting as judge. Read it beside the answer rate: the lowest hallucination rates on this board belong to models that simply decline more often.
Independent measurement · Vectara · board updated May 11, 2026
The API is cheaper per token. Here is why our customers don't use it.
We will not pretend otherwise: renting a model by the token from a serverless API costs less per million tokens than a card we run for you. We show that price on every use-case page. What it does not include is the part a shop with a customer database actually pays for.
- 01
Your data never leaves hardware you can point at
A serverless "we don't retain your data" is a clause in a contract. Running the model on a card in Amsterdam is a fact of architecture: your catalogue, tickets and customer records are never sent to a third party at all. For a GDPR audit, that is the difference between a promise and a floor plan.
- 02
The price cannot move without your say-so
A serverless rate card is somebody else's lever. The provider can raise the price, retire the model, or change the terms, and your cost moves with it. The same model on the same card costs the same next year — you own the number.
- 03
The model cannot be taken away
Hosted APIs deprecate models on their own schedule; the one you built on can be gone in a quarter. An open-weight model on your own hardware runs for as long as you keep the lights on. No vendor can end-of-life it out from under you.
And the price gap closes with volume: past a card you keep busy — very roughly four billion tokens a month — owning is cheaper outright, even before the three reasons above.
Getting a case like this one from a conversation to production takes about two months, and you can stop at the end of any phase.
Also in sales & b2b
All 15 →Draft a quote from a customer's enquiry email and your price list
Turns an inbound enquiry and your price list into a filled-in quote draft for a salesperson to check and send — a document to correct, not a blank page.
Pull the line items out of RFQ emails and PDFs into a spreadsheet
Extracts part numbers, quantities, units and dates from RFQ emails and PDFs into one consistent table, instead of someone retyping them.
Grade new leads against your own definition of a good customer
Scores each new enquiry against your written definition of a good customer, with a short 'why' note the salesperson can read and disagree with.
Summarise the whole customer history before you pick up the phone
Condenses a customer's CRM notes, emails and order history into a one-screen brief before a call or visit, so nobody walks in cold.
Next
Tell us what your team does by hand
Describe the process that takes the most time. We will say plainly whether a model is the right tool for it.