ML Env

Use casesCustomer service

Tidy up agent replies for tone, clarity and language mistakes

Rewrites an agent's draft to house style — clear, correctly formal, typo-free — while keeping the facts exactly as the agent wrote them.

How it works
Before sending, an agent's draft is rewritten to house style: consistent greeting, clear structure, no typos, the right level of formality for the market — while keeping the facts exactly as the agent wrote them. Especially useful when agents write support in their second or third language.
Data you need
A short written style guide, or ten examples of "this is how we sound", and the draft itself. Nothing else.
What to expect
Grammar, structure and tone improve immediately, particularly for agents writing in a non-native language. The main failure is over-smoothing: a firm "no" becoming a mushy maybe, or a rewrite softening a deadline — constrain the prompt to preserve commitments, order numbers, prices and dates verbatim. Polish quality is strongest in widely spoken languages such as English, German, French, Dutch and Spanish; in smaller EU languages the small model's rewrites are noticeably more mediocre, so test on your market's language before rolling out.
Where people stay involved
The agent sees and sends the polished version, so a human is inherently in the loop. Agents must be told the tool can subtly change meaning and to reread numbers, dates and promises before sending. Watch for the check eroding over time: once agents trust the tool they start rubber-stamping, so spot-check sent messages occasionally.

Which model, and what it costs to run

Qwen3-32B

This job answers while someone waits, so latency comes first: we hold it to a single small card and, within that, take the best independent score on structured output and tool calls.

Licence
Apache-2.0
Weights at 4-bit
18 GB
Context
32K tokens
Publisher
Alibaba (Qwen Team)

What the hardware costs

One 48 GB card holds it

Rent in the EU
$1.60/hrScaleway, Paris (PAR2)
Buy the card
$7,569new, one-off
Or rent it by the token
$0.12 / $0.12per M in / out · Nebius AI Studio · EU

Hardware only, third-party prices from 2026-07. The figure excludes the KV cache, which grows with context length and how many people use it at once — sized properly in a conversation, not guessed here. Renting by the token is cheaper up front; why our customers still self-host is below.

Structured output and tool calls

Berkeley Function Calling Leaderboard · v4 · 13 of 18 models measured

Measured in a sandbox, on somebody else's functions. It tells you which models are capable of the shape of the job, not which one will survive contact with your API.

GLM-4.672.38%Kimi K259.06%DeepSeek-V3.254.12%Qwen3-32B48.71%Qwen3-235B-A22B47.99%Qwen3-8B42.57%Qwen3-30B-A3B41.39%Qwen3-14B41.03%
Longer is betterFree to serveConditions apply⚠ answered under 95%

Independent measurement · UC Berkeley (Gorilla project) · board updated 2026-04-12

Sticking to the document

Vectara Hallucination Leaderboard · HHEM · 17 of 18 models measured

Measured on public documents, by a model acting as judge. Read it beside the answer rate: the lowest hallucination rates on this board belong to models that simply decline more often.

Phi-43.7% · answers 80.7% ⚠Llama 3.3 70B4.1% · answers 99.5%Gemma 3 12B4.4% · answers 97.4%Qwen3-8B4.8% · answers 99.9%Mistral Small 3.25.1% · answers 97.9%Granite 4.0 Small5.2% · answers 100%DeepSeek-V3.25.3% · answers 96.6%Qwen3-14B5.4% · answers 99.9%
Shorter is betterFree to serveConditions apply⚠ answered under 95%

Independent measurement · Vectara · board updated May 11, 2026

The API is cheaper per token. Here is why our customers don't use it.

We will not pretend otherwise: renting a model by the token from a serverless API costs less per million tokens than a card we run for you. We show that price on every use-case page. What it does not include is the part a shop with a customer database actually pays for.

  1. 01

    Your data never leaves hardware you can point at

    A serverless "we don't retain your data" is a clause in a contract. Running the model on a card in Amsterdam is a fact of architecture: your catalogue, tickets and customer records are never sent to a third party at all. For a GDPR audit, that is the difference between a promise and a floor plan.

  2. 02

    The price cannot move without your say-so

    A serverless rate card is somebody else's lever. The provider can raise the price, retire the model, or change the terms, and your cost moves with it. The same model on the same card costs the same next year — you own the number.

  3. 03

    The model cannot be taken away

    Hosted APIs deprecate models on their own schedule; the one you built on can be gone in a quarter. An open-weight model on your own hardware runs for as long as you keep the lights on. No vendor can end-of-life it out from under you.

And the price gap closes with volume: past a card you keep busy — very roughly four billion tokens a month — owning is cheaper outright, even before the three reasons above.

Getting a case like this one from a conversation to production takes about two months, and you can stop at the end of any phase.

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